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Two days after I attended the painful conference, I was invited to a dinner hosted in a well-known club of Shanghai. For some reasons, a friend invited me to join and taste some scotch. More accurately, the scotch brand was pampering a bunch of people for some allegedly engaging experience with whisky. I’m a wine-champagne person, but the epicurean side of me always goes for new tastes.Curiosity kills the cat, they say..

 
After a nice chat in the lounge warmed up by some straight up scotch served in martini glasses, we were cordially invited to another lounge where a couple tables were waiting for us. On the tables was something highly disturbing, and I’m not talking about the whisky – although it can surely disturbs some of your senses : I am talking about wireless headphones…
 
I would have liked to escape, really. Sometimes freedom is more valuable than politeness. But as a loyal friend, I sat down and put the headphones on my ears.
 

Picture this : you are sitting at a table watching a screen where a logo revolves while a Chinese advertising voice is bribing again and again in your ears about the excellent whisky you are supposedly tasting. Next to the screen, the “brand ambassador” is giving the good example wearing headphones himself and lifting his glass with a very much inspired look on his face.

 
Very, very natural.
 
After that deep “immersion with the brand” cession, we were allowed to seat for dinner. Do I have to add that we couldn’t order anything else besides that whisky? oh, and water.
 
At that point my friend suggested “You should write about that : submissive advertising“. Right on.
 
I do not know if this kind of branding event really works. Maybe I am not the right target. Maybe you should do that only with people already familiar with your brand/product. I’m talking about the dinner, not the headphones. Never, I say never, do the headphones thing.
 
That made me think, if advertising is so sadistic sometimes – does that mean we are masochists?
 
The dinner ended and frankly, we couldn’t wait to go to the bar and order some non-whisky drink.
 
To be continued …
The article is actually longer than I thought so I organised my reflexion into several parts – here is Part I : The Dinosaurs
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Once upon a time, dinosaurs were fooling around and eating alive all kinds of preys. They were big, fierce, almost invulnerable. Until they extinct.  Among the few extinction theories – asteroid collision, climate change, geomagnetic reversal, my favorite one is the least in which dinosaurs became too heavy to move and, unable to adapt, died from starvation.

 

This little dino story occured to me when I was attending a conference about online advertising. See any direct relation ? No? Well I wish I haven’t either but I did.

 

Now I know I write in a playful tone but it’s not funny. I had gone all the way through Shanghai to Pudong (in which I was lost on my way back to downtown), let my team struggle with an incalculate number of issues, made phone calls on the back of the cab for what? Hear a guy proudly introduce intrusive banners on a ppt.

“This kind of ad is very effective”

he declared, pushing a button to play a video in which a Chinese robot-like male voice proclaimed a slogan. The whole room listened religiously and some nodded. I don’t know how many of you actually listen to these kinds of video ads. Personally I hate any unsolicited noise coming from my screen – and I like to think I’m not the only one.

 

At first I thought he was joking. This is Shanghai 2009, come on! I was waiting for him to introduce other advertising models. To say, maybe, “Brands, here are also some other ways to engage with your audience“…He did not. And I’m talking about the head of a big advertising agency in China.

 

Does the dinosaurs allegory make sense now?

 

Some big advertising agencies are dinosaurs. The T-Rex and his pals were having a good time when they were eating out big budgets from big companies. But then, a magnetic pole reversal occured as new e-marketing practices came in the picture. Some dinos are too slow to move. Now there is a crisis big time out there (asteroid collision, climate change anyone?) and companies are more cautious, more demanding about their investment.

 

If advertising companies don’t reverse their own poles, they won’t adapt. And it will be, I predict! the extinction of Badvertising. Finally..

Meanwhile, small, light creatures companies able to keep on innovating are under the big brands radar and thus, surviving.

 

To be continued…

 

 

 

 

Happy October Holiday

Happy October Holiday

 
 
I just read an interesting article about advertising in virtual worlds on the Digital Marketing Inner Circle.
 
The article called “Innovative movie promotion on virtual worlds” introduces a general overview and a small case study for movies launch on 3-D singaporean environment TwinityJames Bond, Batman, The Spirit and Angels and Demons.
 
Virtual worlds are truly impressive both from a user and a marketer angle: the easthetics, the promise of an alternative reality, the integration of all kinds of media and interactive games…
 
But these platforms are really difficult to master. Just to customize an avatar, design and monitor a campaign requires a lot of time and people.You have to outsource to specialised companies and experts anyway.
 
 “Virtual worlds are a relatively new medium” article says, true, but I think it’s rather a relatively newly used medium.
 
3 years ago in my previous company in Europe we launched actions on Second Life for one of our magazine. SL was quite hot at that time  - politics were having their campaigns there and there even was cyberterrorism. We did our little experiment as we were trying a new toy and that was it.
 
Who should use virtual worlds for advertising ? In my opinion 2 kinds of people : firstly entertainment industry like media, music, movies and video games. And secondly the ones who want to create buzz and bring attention to their action – politics to show they’re cool and activists to generate PR.
 
I will only focus on how to use effectively this medium for the entertainment industry.
 
To begin, I don’t think regular release on virtual worlds is very relevant, even with features like buy items and engage fans in discussion. Interactive games is the very least you can do.
 
To quote the article introduction The challenge of advertising in virtual worlds involves taking advantage of their unique features” This is rule # 1 : don’t just replicate what is done on other mediums aka make a magazine online or a traditionnal online advertising campaign on a virtual world with a little 3-D twist.
 
Take it to the next step.
 
To use effectively virtual worlds and its advantages here is what can be done in my opinion for those whose target is active on the medium.
 
x Create a teasing. Don’t just arrive on the world and paste your poster. This is what I call badvertising. Instead, start to give some hints. Create a relevant mystery, like angels and demons, but without naming yourself.
x Use influencers already active in the world or make sure you create yours sufficiently in advance. Two reasons : the complexity of these worlds make them difficult to master as I mentioned above and users on virtual worlds don’t easily trust newcomers (just like in forums)
x Spread your teasing, your buzz and engage more and more users without mentioning your brand/product at first. It’s better risk controlled if it doesn’t quite work out. Once the audience is fully engaged, then you subtly reveal the brand/product behind it.
x Reward immediately the people who engaged with you during the campaign. Give them something really valuable, not just an exclusive itw of Daniel Craig (he’s hot but who cares?). Give something in the real life (movie tickets, pass, free subscription, invitation to offline event..) to really bound with your audience
x Use viral and PR to leverage your action.
x Clean after you. Don’t just abandon all elements of the campaign behind if you must leave.
 
I’m really looking forward to see how this can be used in China where young people level of engagement with virtual is extremely high.
 
To be followed…
 
Sources
 
 

New section “Shanghai PPl ” is BuzzandtheCity introduction of people behind remarkable projects in marketing & advertising, technology & communication, luxury, art & design, and of course entertainment.

 

Wiley Kestner for BuzzandtheCity

Wiley Kestner for BuzzandtheCity

 

BuzzandtheCity What’s on the Menu ?

 
Wiley Kestner  China Menu is the first iPhone application independently published by my company, Prairiedogg International Limited. I was the main developer and content editor for the app. It represents about two years of independent research and exploration of restaurants all over China. I also enlisted the help of many friends from all over the world to help me beta test, copy edit, and market the app.
BC  What’s the story behind the idea?


WK  Before I came to Beijing in 2002, I had no idea how good real Chinese food was, or how poorly it is done in the United States, where I’m from originally. The freshness of ingredients, thrillingly unfamiliar new tastes like Sichuan peppercorn, and seemingly inexhaustible regional variety were just a few of the things that made me fall in love in with Chinese cuisine.
At the same time, I realized that it was incredibly difficult for foreigners to order well at Chinese restaurants. Chinese menus are impenetrable, even if they are translated into English. For instance, “Chicken Treasures” sounds innocuous enough, but “treasure” is often a euphemism on Chinese menus for “internal organs”.

Most foreigners only need to accidentally eat chicken heart or pig brain once before they go running back to one of three or four commonly ordered “foreigner” dishes, or simply retreat to western style cafés and restaurants.

The result is that a lot of foreigners miss out on some of the most amazing (and incidentally, inexpensive) cuisine in the world.
So in 2007 I decided to make a website, chinabites.com, that helped introduce the amazing cuisine of China to a foreign audience. I placed special emphasis on photographing and cataloging my favorite dishes at my favorite restaurants.  Chinabites.com helps people discover great restaurants in China, but I realized it was less helpful to them when they were actually inside the restaurant, where it’s not really convenient lug your laptop.

In 2008 the iPhone came along and I knew immediately that it was the perfect platform for creating an interactive menu and ordering buddy that any foreigner could carry in their pocket. Thus China Menu was born. China Menu takes all of its 220+ dishes directly from the chinabites.com database and then adds a large list of translated conversations to help foreigners negotiate all aspects of dining in Chinese restaurants without having to learn any Chinese.

 

BC  Ambitious..How did you implement the project?

WK   The most difficult part of implementing the project was the data collection. China Menu represents over two years of photography and note-taking from all over China and over seven years of accumulated experience about the most common problems foreigners face when eating out in China.
Actually putting the app together was relatively straightforward. It took about six weeks to assemble and then another six weeks of beta testing with people in China and all over the world to polish. It’s hard to quantify, but I would say China Menu became two to three times more useful as a direct result of the great suggestions the small beta test group made.

 BC   What’s your expectations for your baby ?

 WK   The larger goal of all of my projects is to help foreigners understand China. China has so much in common with the outside world and that fact is too often obscured by overly reductive rhetoric.  China Menu can’t possibly be an exhaustive guide to every dish in every restaurant in China, there’s just too much great food out there. But China Menu will be a success if it can help a a single foreigner have an amazing meal and then gets him or her excited about exploring further. I’ve tried to design it with the “explorer” in mind – so in addition to all of the recommended dishes, there’s also a large section for just asking your waiter what he might recommend.
Beyond that, I really hope to hear back from people who use China Menu so I can continue to make it an even better tool.

 That being said, China Menu is designed to help foreigners when they’re already in a restaurant. I would like to make a mobile client for chinabites.com that helps foreigners find a great restaurant in the first place. In particular I would like design it so as to encourage people to share restaurants and food that they’ve discovered with their friends.
I look forward first and foremost to building on and improving China Menu itself based on the feedback from users all over China.

 BC  One serious question : what’s your favorite Chinese dish ?

WK  Fried Bananas, or, 炸香蕉 (zhá xiāngjiāo). It’s a Dai ethnic dish that can be found at many Yunnan or Dai restaurants in China (note:picture featuring on the press release)

PS : Wiley is not Shanghainese, I’m just too lazy to open a category “Kunming PPl

China Menu for Iphone

China Menu for Iphone

 

 

 

Chinese cuisine can be just like Forrest Gump chocolate box (without the chocolate) : you never know what you gonna get.

 

I love surprises but not in my plate. Certainly because I am French. And picky. During my 10 years of relationship with China, I couldn’t cut through the whole experience of Chinese food, and this knowledge came at a painful price – yes, sea cucumbers, live loabsters still moving on the table (that one was actually good) chicken hearts, bowls of insects (I frowned and said no)…

Now I know my food and exactly what to order for Chinese as well as for foreign visitors.

 

But what if you don’t have years ahead and still want to have a nice cuisine experience in China ? Let’s say you’re meeting with investors tomorrow and you don’t have someone like me on your side to help you pick the right dishes for the right tastes - and secure the deal? Tough situation I know. From my experience, relying on the waiter’s guess can be risky.  

 

So, if you have an Iphone – or even an Ipod touch, there comes China Menu with Chinese cuisine favorites including pictures, descriptions, restaurant guide and recommendation, + 60 different situations translated for you to show to dazzled waiters. And of course, some etiquette tips when it comes to eating local.

And, if you don’t have an Iphone…well there is always the option of browsing on the net forever.

 

To learn more about it, I interviewed Wiley Kestner, the guy behind the project.

 

Source : http://chinabites.com/iphone/pressrelease/